Southwestern Community College District (SWCCD) is committed to meeting the educational goals of its students in an inclusive environment that promotes intellectual growth and develops human potential. We are the leader in equitable education that transforms the lives of students and communities.

SWCCD employees are collegial and collaborative. They demonstrate the highest degree of professionalism, integrity and respect when interacting with students, colleagues, leadership and members of the Jaguar community. Our employees actively honor and respect diversity to foster a safe and welcoming community where all are inspired to participate and realize a sense of belonging.

Incumbents exhibit an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, and employees, including those with physical or learning disabilities, and successfully foster and support an inclusive educational and employment environment.

Description

SUMMARY DESCRIPTION

Under general direction, plans, organizes, and manages all functions and activities of Admissions & Records, Evaluations, International Student Admissions, and Outreach programs; assumes responsibility for admissions, registration, degree award process, student information system, student recordkeeping and reporting; creates and enforces District policies and procedures and federal and state regulations in Admissions & Records, Evaluations, International Student Admissions, and Outreach programs; and performs related work as required. 

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from the Dean, Student Affairs.  Provides general direction and supervision to professional, technical, and administrative support staff. 

DISTINGUISHING CHARACTERISTICS

This is a Department Director classification that plans, manages, and oversees the daily functions, operations, projects, and activities of the Admissions & Records, Evaluations, International Student Admissions, and Outreach programs, including research, outreach, partnership development, strategic planning, special projects, and grants management. This class provides assistance to the Dean, Student Affairs in a variety of administrative, coordinative, analytical, and liaison capacities.  Successful performance of the work requires knowledge of education policy and District functions and activities and the ability to develop, oversee, and implement projects and programs in a variety of areas.  Responsibilities include coordinating the activities of the department with those of other departments and outside agencies and managing and overseeing the complex and varied functions of the department.  The incumbent is accountable for accomplishing departmental planning and operational goals and objectives and for furthering District goals and objectives within general policy guidelines. 

Qualifications

EDUCATION AND EXPERIENCE

Equivalent to a bachelor’s degree from an accredited college or university with major coursework in education, business administration, public administration, or a related field 

AND 

Five (5) years of supervisory or administrative experience in admissions and records and/or enrollment management, preferably in an institution of higher education. 

• One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement.
• If specifically referenced (i.e. degree 'or equivalent'), related experience that is above the minimum requirement may be substituted for education on a year for year basis.
• Additional assessment is required for applicants with foreign degrees from colleges or universities outside of the United States. Applicants must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) and must submit a copy of the evaluation with the application.

LICENSES AND CERTIFICATIONS

Possession of, or ability to obtain, a valid California Driver’s License by time of appointment is desirable. 

KNOWLEDGE AND ABILITIES

Knowledge of:

• Administrative principles and practices, including goal setting, budget development, program development, implementation, and evaluation.
• Principles and practices of employee supervision, including work planning, assignment, review, and evaluation, and the training of staff in work methods and procedures. Operations, services, and activities of comprehensive Admissions & Records and Evaluations programs.
• State compliance related to Attendance Accounting, Degree awarding, CCFS 320 reporting, and MIS reporting regulations and guidelines.
• Principles and procedures of record keeping, technical report writing, and preparation of correspondence and presentations.
• Techniques for providing a high level of customer service by effectively interacting with students, staff, faculty, representatives of outside organizations, and members of the public, including individuals of diverse academic, socioeconomic, ethnic, religious, and cultural backgrounds, physical ability, and sexual orientation.

Ability to:

• Provide administrative and professional leadership and direction for the department and assigned program areas.
• Develop and implement goals, objectives, policies, procedures, and work standards for assigned program areas.
• Develop and monitor budgets and effectively utilize resources.
• Plan, organize, direct, and coordinate the work of professional and technical personnel.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Effectively represent the District and the department in meetings with various educational, business, professional, regulatory, and legislative organizations.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Gather and analyze data, evaluate alternatives, and make sound recommendations.
• Maintain accurate databases, records, and files.
• Effectively manage priorities in complex and diverse operational units.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.

JOB DESCRIPTION:  Director, Enrollment Services (Download PDF reader)

Duties

ESSENTIAL DUTIES

1. Plans, manages, and implements the District’s comprehensive Admissions & Records and Evaluations programs; manages and participates in the development and implementation of District goals, objectives, and priorities for assigned programs; leads the department in the creation, development and implementation of Administrative Unit Outcomes and program review.
2. Monitors all aspects of student enrollment and records management through knowledge and interpretation of federal and state laws, the Family Educational Rights and Privacy Act, and the California Education Code; interprets, applies, and implements Title V state guidelines and regulations governing and maintaining student enrollment and records.
3. Oversees the collection and distribution of District attendance accounting records and final grade rosters; monitors and assures compliance with state attendance accounting regulations; assists in preparing District apportionment reports for submittal to the State of California.
4. Participates in the reporting of MIS data to the California Community Colleges Chancellor’s Office; assumes administrative responsibility for assigned areas over the data; investigates, troubleshoots, and resolves data issues.
5. Oversees the completion and reporting of the CCFS 320 Apportionment Attendance Report and supplemental reports to the California Community Colleges Chancellor’s Office.
6. Supervises, plans, directs, coordinates, and reviews work plans for staff providing services and activities; assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
7. Reviews and resolves petitions for exceptions to academic policies and procedures related to residency, academic renewal, course repetition, degree/graduation requirements, loss of enrollment priority, course withdrawal and other related areas.
8. Manages and oversees the student information system; participates in the development of new systems and in solving problems with existing systems in collaboration with Institutional Technology staff.

Supplemental Information

SALARY SCHEDULE:  Administrators (Download PDF reader) 

PHYSICAL DEMANDS AND WORKING ENVIRONMENT This is a non-telecommuting position.

All District employees must participate in the COVID-19 Vaccination Program, which requires them to be fully vaccinated against COVID-19 unless they receive an approved medical or religious exemption.

Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; possible exposure to dissatisfied individuals.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

TENTATIVE TIMELINE: Any application received after the initial screening deadline is not guaranteed a review.

Application Process:

A confirmation email will be sent once your application packet has been successfully submitted.

It is the sole responsibility of the applicant to ensure that all required application materials are submitted by the initial screening deadline date, including a current resume, and unofficial transcripts showing awarded degree(s) and completion date, as well as any relevant certifications, diplomas, or licenses that demonstrate you meet the minimum qualifications of the position. Failure to submit supporting documentations may result in an incomplete application.

A separate, complete application packet is required for each position for which you are applying for. All materials included in your application packet become SWCCD property, will not be returned, will not be copied, and will be considered for this opening only.

A screening committee will evaluate applicants, taking into account the breadth and depth of relevant education, training, experience, skills, knowledge, and abilities. Selected applicants will be invited for an interview.

 

INTERVIEW TRAVEL COSTS MUST BE BORNE BY THE APPLICANT.

 

If additional positions become available in this classification, applications received in response to this posting may be considered for those additional positions for up to 90 days after final board approval.

Candidates selected for employment with SWCCD must be fingerprinted by an electronic fingerprinting service (i.e. LiveScan) within 10 days of employment; provide clearance of tuberculosis (dated within the past 4 years and renewed every four years as a condition of continued employment) within 60 days of employment; provide proof of eligibility to work in the United States.

Successful candidate selected may be assigned to any of the campus sites (Chula Vista, Crown Cove, National City, Otay Mesa, and/or San Ysidro).

 

American with Disabilities (ADA):

Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made as soon as practical by calling Human Resources at (619) 482-6395.

Equal Employment Opportunity:

As an Equal Opportunity Employer and in compliance with the Americans with Disabilities Act, SWCCD will make reasonable accommodations for individuals with disabilities.

SWCCD shall not discriminate against any person in employment or in any program affiliated with the SWCCD on the basis of age, ancestry, color, ethnic group identification, national origin, religion, race, sex, sexual orientation, physical or mental disability, veteran status, or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.


Notice of Availability of the Annual Security Report:

SWCCD is committed to assisting all members of the community in providing for their own safety and security. The Annual Security Report is available on the SWCPD website.

If you would like to receive a hard copy of the Annual Security Report, which contains this information, you can stop by the College Police Department or you can request that a copy be mailed to you by calling (619) 482-6390.


Drug and Alcohol Abuse Prevention Plan (DAAPP):

More information about the DAAPP, including the Biennial report and additional resources can be found in the Drug and Alcohol Abuse Prevention Program website.