HR Advisor (Employee Relations)
Job Description
About Us
The HR Business Partnering team is the front face of HR, responsible for working with the Directorates and Faculties to align our vision and our people. This role reports to the HR Manager and is responsible for providing dedicated support within the Estates and Facilities directorate on a full range of people matters.
Estates and Facilities is the largest professional services directorate at Kings College London, with a diverse range of frontline and operational staff covering areas such as cleaning, security, catering, engineering and campus operations.
About The Role
Working as part of a dedicated HR Team supporting the Estates and Facilities directorate, you will provide expert advice and support to managers and staff on the full range of operational HR issues for this front-line operational workforce. Comprising around 1000 staff, the Estates and Facilities directorate covers a diverse operational workforce including catering, cleaning, security, engineering, residences and sports.
You will have a strong operational HR background and experience working with and advising on the full range of HR policies and practices, including grievances, disciplinary, sickness absence and performance management.
You will support managers on a broad range of issues and cases, guiding them through both informal resolutions and formal King’s policies and procedures when required. You will need to be comfortable managing multiple priorities, working at pace and operating independently to make this role a success.
Due to the nature of parts of this workforce, you may be required to work some unsociable hours on occasion.
This is a full time post (35 Hours per week), and you will be offered an indefinite contract.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
- CIPD qualification or equivalent experience, and professional knowledge of current UK employment law and HR best practice.
- Relevant experience of providing first-line HR advice (supporting all levels of staff) using personal judgement and taking a risk- based approach, from initial advisory stages through to more formal case support.
- Excellent oral and written communication skills, able to adapt style to different stakeholders.
- Strong interpersonal skills and demonstrable ability to form and maintain excellent relationships with a range of clients
- Demonstrates initiative and ability to efficiently handle a high- volume workload, thriving while working under pressure and to tight deadlines.
- Demonstrable ability to work autonomously to meet customer needs, planning and setting priorities to ensure deadlines are met
Desirable criteria
- Experience working with a highly unionised operational/front line workforce.
- Fluent in Spanish and/or Portuguese.
Further Information
We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.
We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.
We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.
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